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Terms of Use

Pricing

Products listed on the Site are generally sold at MRP unless otherwise stated. The prices applicable at the time of delivery will be the ones charged. While most product prices remain stable, some items, particularly fresh goods, may vary daily. Any discrepancies in pricing at the time of delivery will not result in additional charges or refunds.

Colours

We strive to accurately display product colours on our Website. However, actual colours may vary depending on your monitor, and we cannot guarantee that the colours you see will be precise.

Cancellation by Site / Customer

Customers may cancel their orders up until the cut-off time for the chosen delivery slot by contacting customer service. In such cases, any payments made will be refunded. We reserve the right to cancel orders suspected of fraud or in violation of our terms. A blacklist of fraudulent transactions and customers may be maintained, resulting in restricted access or order cancellations.

You Agree and Confirm

  • If a non-delivery occurs due to incorrect information provided by you (e.g., wrong name or address), any extra costs incurred for redelivery will be claimed from you.
  • You will use the Site and its services for lawful purposes only and adhere to all applicable laws and regulations.
  • You will provide accurate information when requested. KVPR Foods & Spices Private Limited reserves the right to verify and validate your details, and may reject your registration or deny service if the information is found to be false.
  • You are responsible for your transactions on the Site and should exercise due diligence before making any purchases.
  • The delivery address you provide must be accurate and complete.
  • You will review product descriptions carefully before placing an order and agree to the sale conditions specified in the item’s description.

Modification of Terms & Conditions

KVPR Foods & Spices Private Limited may alter the Terms & Conditions of Use at any time without prior notice. You can view the most recent version of these Terms on the Site. Regularly review these Terms, and if you do not agree with any changes, discontinue use of the Service. Continuing to use the Service implies acceptance of the updated Terms.

Governing Law and Jurisdiction

This User Agreement will be governed by Indian laws. Exclusive jurisdiction for any disputes arising from this agreement lies with the courts in Bangalore. Disputes will be resolved through arbitration under the Arbitration and Conciliation Act, 1996, with the arbitration held in Bangalore. The decision of the appointed arbitrator will be final and binding.

Copyright & Trademark

KVPR Foods & Spices Private Limited, along with its suppliers and licensors, retains all intellectual property rights to the text, programs, products, processes, technology, content, and other materials on this Site. Access to the Site does not grant any license to use KVPR Foods & Spices Private Limited’s or any third party’s intellectual property rights. Unauthorized use of the Site’s content for purposes other than personal, non-commercial use is prohibited. All trademarks, service marks, and logos on the Site are the property of KVPR Foods & Spices Private Limited or its affiliates. Unauthorized use of these marks is not permitted. The Site may include links to third-party websites, which are provided for convenience and do not imply endorsement by KVPR Foods & Spices Private Limited. We are not responsible for the content of these third-party sites and accessing them is at your own risk.